Privacy Policy

At Nelli Beauty, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, use our services, or make a purchase. By using our site, you agree to the terms outlined in this policy.

1. Information We Collect

When you interact with Nelli Beauty, we may collect the following types of information:

• Personal Information: This includes your name, email address, shipping address, phone number, payment details, and any other information you provide when making a purchase or creating an account.
• Technical Information: We may collect information about your device, IP address, browser type, and operating system, as well as your browsing behavior on our site through cookies and similar technologies.
• Transactional Information: Details of your purchase history, including products ordered and payment methods used.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Processing Orders: To process and fulfill your orders, including shipping and handling.
• Customer Service: To communicate with you, provide support, and respond to your inquiries.
• Marketing: To send you promotional materials, newsletters, and other communications that may interest you, subject to your preferences.
• Personalization: To customize your experience on our site and show you products and content that match your preferences.
• Analytics: To analyze site usage and improve our services and offerings.
• Legal Compliance: To comply with legal obligations and protect the rights, property, or safety of Nelli Beauty, our customers, and others.

3. How We Share Your Information

Nelli Beauty does not sell your personal information. However, we may share your information with:

• Service Providers: We may share your data with trusted third-party service providers who assist us with payment processing, order fulfillment, shipping, and marketing.
• Legal Requirements: We may disclose your information if required by law or in response to a legal request, such as a subpoena or court order.
• Business Transfers: In the event of a merger, acquisition, or sale of our assets, your personal information may be transferred as part of the business transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our site. These technologies help us remember your preferences, understand how you interact with our content, and improve the functionality of our website. You can manage your cookie preferences through your browser settings.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or alteration. While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete information.
• Deletion: You can request the deletion of your personal information, subject to legal and contractual restrictions.
• Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

7. International Data Transfers

As a company based in the United Arab Emirates (UAE), your personal information may be transferred to, and processed in, countries outside of your country of residence. By using our site and providing your information, you consent to such transfers.

8. Children’s Privacy

Nelli Beauty does not knowingly collect personal information from individuals under the age of 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at:

Nelli Beauty
Email: info@nellibeauty.com