Terms & Conditions

Welcome to Nelli Beauty. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

1. General Information

• These Terms & Conditions apply to all users of the Nelli Beauty website (the “Site”).
• By accessing or using the Site, you agree to be bound by these Terms & Conditions, as well as our Privacy Policy.
• Nelli Beauty reserves the right to modify or update these Terms & Conditions at any time, without prior notice. Your continued use of the Site after any changes signifies your acceptance of the updated Terms & Conditions.

2. Use of the Site

• You must be at least 18 years old or have parental consent to use this Site.
• You agree to use the Site only for lawful purposes and in a way that does not infringe upon the rights of others or restrict or inhibit their use and enjoyment of the Site.
• You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account.

3. Product Information

• We strive to ensure that all product descriptions, pricing, and availability information on the Site are accurate. However, we do not warrant that the information is error-free. In the event of a pricing error, we reserve the right to correct it and charge the correct price or cancel your order.
• The appearance of products on the Site may vary slightly from the images due to differences in monitor displays and lighting.

4. Orders and Payments

• All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including the unavailability of a product or errors in product or pricing information.
• Payments must be made in full at the time of placing your order. We accept all major credit cards and other payment methods as indicated on the Site.
• In the event of a payment dispute, we reserve the right to cancel the order and refund the payment.

5. Shipping & Delivery

• Shipping and delivery times are provided as estimates and are not guaranteed. Nelli Beauty is not responsible for delays caused by external factors such as customs processing, weather, or other unforeseen events.
• Please refer to our Shipping & Returns page for detailed information on our shipping policies.

6. Returns & Refunds

• Returns and refunds are subject to our Return Policy, which can be found on the Shipping & Returns page. We reserve the right to refuse returns that do not meet our return requirements.

7. Intellectual Property

• All content on the Site, including text, graphics, logos, images, and software, is the property of Nelli Beauty or its content suppliers and is protected by intellectual property laws.
• You may not reproduce, distribute, display, or create derivative works of any content on the Site without prior written permission from Nelli Beauty.

8. Limitation of Liability

• Nelli Beauty shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use the Site, products, or services.
• Our liability is limited to the purchase price of the product in question.

9. Governing Law

• These Terms & Conditions shall be governed by and construed in accordance with the laws of UAE. Any disputes arising under or in connection with these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts in UAE.

10. Contact Us

• If you have any questions or concerns regarding these Terms & Conditions, please contact us at info@nellibeauty.com.

Thank you for choosing Nelli Beauty. We appreciate your trust in our brand and are committed to providing you with exceptional products and service.